Medallion Select Coverage

Medallion® Select offers comprehensive coverage specifically designed to support Intermec light product handling solutions, extending normal wear-and-tear service coverage to include accidental breakage.

Medallion Select is the comprehensive support solution for the CS40 mobile computer, the SG10 and SG20 general-duty bar code scanners, and the PR2 and PR3 mobile printers.

Comprehensive Coverage that Delivers Peace of Mind

Medallion Select delivers comprehensive coverage to help lower TCO, and to protect your investment and productivity. By eliminating surprise service costs and unplanned downtime, Medallion Select provides business continuity and service peace of mind.

Features and Benefits

• Comprehensive coverage
• Day One multi-year pricing results in lower annualized cost over a Medallion Standard plan
• Includes cleaning and preventive maintenance
• Silver (2-day) and Silver Replacement (overnight) options available
• Includes telephone-based technical support
• Convenient online Return Authorization requests and access to online service-history reports
• Best-in-class service and support
• Coverage extends to select accessories

Medallion Select Service Options

Choose the service level that best fits your business needs:

Medallion Select: Bronze Depot Coverage
Intermec's comprehensive Medallion Select Bronze (5-business day) Service extends the standard Medallion service plan to cover accidental breakage of our light product handling solutions like the CS40. This Depot Service Plan ensures that your business critical devices are serviced and tested to exacting factory standards. Before return, units are cleaned and preventative maintenance is performed.

Medallion Select Silver Replacement: Your Equipment "On Demand"
Upgrading your Medallion Select Bronze service plan to the Silver Replacement solution provides overnight replacement of your defective device. Once received at the depot, the failed device will be serviced and then returned to the customer-owned and Intermec-managed inventory in 2 business days.

Service Comparison

A Global Partner, Delivering Best-in-Class Services and Support

Intermec Global Services provides customers and partners a global point of contact for best-in-class repair, support, education, advanced, and managed services. We deliver business-continuity expertise. From evaluation to integration and implementation, Intermec Global Services helps deliver a total customer solution for managing, controlling, optimizing, and securing devices, assets and resources across Automatic Identification and Data Capture (AIDC) technologies and systems.

Business-critical devices are serviced and tested to exacting factory standards and returned on committed schedules. Some services may not be available in your location. Please check with your local service representative for availability.